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It’s important to protect your personal
information, and to take certain steps quickly to
minimize the potential damage from identity theft
if your information is accidentally disclosed or
deliberately stolen:
- Close compromised credit card accounts
immediately.
- If someone steals your social security
number (SSN), contact one of the three
nationwide consumer reporting agencies —
Equifax, Experian, or TransUnion — and
place an initial fraud alert on your credit
reports.
- Monitor your credit report. Keep in mind
that fraudulent activity may not show up right
away.
- Consult with your financial institution
about handling the effects on bank or brokerage
accounts.
- Contact relevant government agencies to
cancel and replace any stolen drivers licenses
or other identification documents, and to “flag”
your file.
- Watch for signs of identity theft: late or
missing bills, receiving credit cards that you
didn’t apply for, being denied credit or offered
less favorable terms for no apparent reason, or
getting contacted by debt collectors or others
about purchases you didn’t make.
Identity Theft: What To Do If Your
Personal Information Has Been Compromised
The bottom line for online threats like
phishing, spyware, and hackers is identity theft.
ID theft occurs when someone uses your name,
Social Security number, credit card number or
other personal information without your permission
to commit fraud or other crimes. That’s why it’s
important to protect your personal
information.
If your personal information is accidentally
disclosed or deliberately stolen, taking certain
steps quickly can minimize the potential for the
theft of your identity.
If the Stolen Information Includes Your
Financial Accounts
Close compromised credit card accounts
immediately. Consult with your financial
institution about whether to close bank or
brokerage accounts immediately or first change
your passwords and have the institution monitor
for possible fraud. Place passwords on any new
accounts that you open. Avoid using your mother's
maiden name, your birth date, the last four digits
of your Social Security number (SSN) or your phone
number, or a series of consecutive numbers.
If the Stolen Information Includes Your Social
Security Number
Call the toll-free fraud number of any one of
the three nationwide consumer reporting companies
and place an initial fraud alert on your
credit reports. This alert can help stop someone
from opening new credit accounts in your name.
Equifax: 1-800-525-6285; www.equifax.com; P.O. Box
740241, Atlanta, GA 30374-0241
Experian: 1-888-EXPERIAN
(397-3742); www.experian.com; P.O.
Box 2002, Allen, TX 75013
TransUnion: 1-800-680-7289; www.transunion.com; Fraud
Victim Assistance Division, P.O. Box 6790,
Fullerton, CA 92834-6790
An initial fraud alert stays on your credit
report for 90 days. When you place this alert on
your credit report with one nationwide consumer
reporting company, you'll get information about
ordering one free credit report from each of the
companies. It's prudent to wait about a month
after your information was stolen before you order
your report. That's because suspicious activity
may not show up right away. Once you get your
reports, review them for suspicious activity, like
inquiries from companies you didn't contact,
accounts you didn't open, and debts on your
accounts that you can't explain. Check that
information — like your SSN, address(es),
name or initials, and employers — is
correct.
If the Stolen Information Includes Your
Driver's License or Other Government-Issued
Identification
Contact the agencies that issued the documents
and follow their procedures to cancel a document
and get a replacement. Ask the agency to “flag”
your file to keep anyone else from getting a
license or another identification document in your
name.
Once you've taken these precautions, watch for
signs that your information is being misused. For
example, you may not get certain bills or other
mail on time. Follow up with creditors if your
bills don't arrive on time. A missing bill could
mean an identity thief has taken over your account
and changed your billing address to cover his
tracks. Other signs include:
- receiving credit cards that you didn't apply
for;
- being denied credit, or being offered less
favorable credit terms, like a high interest
rate, for no apparent reason; and
- getting calls or letters from debt
collectors or businesses about merchandise or
services you didn't buy.
Continue to read your financial account
statements promptly and carefully, and to monitor
your credit reports every few months in the first
year of the theft, and once a year thereafter.
If your information has been misused, file a
report about your identity theft with the police,
and file a complaint with the Federal Trade
Commission at www.consumer.gov/idtheft.
Read Take Charge:
Fighting Back Against Identity Theft
for detailed information on other steps to take in
the wake of identity theft.
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